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About the company
We specialise in House Removals and Clearances. We operate mainly in the North East area but also have the capability to provide our service on a national level. We are a small family business and always undertake the work ourselves and never sub contract out the work! We are good honest hard working men, always polite and professional and take huge pride in ensuring your belongings are moved efficiently, with the upmost care.
Project images
Reviews
“Excellent Service”
I used the services of this Company for a move into Storage. The service I received was prompt, efficient and competitively priced. The young guys used were polite and hard working, nothing was too much trouble. They liased with the Storage facility on my behalf and the job was complete in under 3 hours . This company are so good I'm using them again to move out of storage and into my new home some miles away. It's rare to find good service these days, and I wouldn't hesitate in recommending this company.
“Not happy”
Pete came and saw everything I needed packing and quoted me £575, there were no white goods, no beds just 1 mattress, no sofas or dining room sets. I was expecting a large removal lorry but 2 small vans turned up. I'd had a fall on the morning and felt really shaken up and hadn't finished packing everything so because of the packing, meaning thrown in together, he upped the price to £900 and I said we'll round it up to a £1000. Long story short, everything was just thrown into my new house and we couldn't actually access any of the bedrooms nor the ensure because they had left 2 heavy chests of drawers blocking them. They had also put some of my belongings into storage without my knowledge or permission and I was left in no doubt that unless I paid £2100 I wouldn't get those belongings back. Worse move I've ever had and I've moved quite a few times. Get the quote in writing from this fir.
Reply from Lets Get Moved LTD
Hi Carol, I think we both know that's a very unfair review. The inventory you gave was nothing like what required moving. We bring the vans necessary for the job at hand. We quoted £575 and explained clearly that was for 1 luton van. I brought another as back up that we have on fleet. You know full well that for £575 you would not have a large wagon show up, as you'd mentioned on the day, you had quotes from other companies in the region of £2500. So it was clear at that point you had intentionally decieved us. We arrived first thing in the morning, to be told that most of the house had not been packed. This was never part of the service we discussed and offered for the day. I immediately said we will need more men and vans and we discussed an additional cost which you were more than happy with. In the end there were 7 men and 5 vans on the job, as you were trespassing in the old address and you desperately needed us to get things out.
“Best movers in the area”
The team were fantastic for our recent long distance house move from Darlington to Cheshire. They are competitively priced and came with two large Luton vans. They treated everything with great care and attention and helped to put the boxes in the right rooms when unloading. Worth every penny we spent and we would use again if I ly we weren't based so far away from them. A definite great local company in the North East region
Q&A
How did you start your business?
We have experience in removals and decided to take the plunge and work for ourselves so we could operate to the standards we feel everyone deserves.
What makes your services standout?
Us as people. We are two honest, hard working family men. We work hard to provide for our children and give them the best possible chance in life. This motivation and drive to be the best we can be is what sets us aside. Taking pride in every job ensuring your prized possessions and belongings you've worked hard for are treat with respect and care.
What is your top advice for your customers?
Get booking, our diary is filling more each day! Be honest and do your best to let us know what's being moved accurately so we can give a fair and honest price.
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