TT Removals

London

6,8
14 reviews

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About the company

We are nationwide company offering affordable and competitive costs whether moving into a house, storage or office. We strive to to provide a smooth transition with our holistic approach with our experienced team of packers, joiners, porters and management team. Our umbrella style offers, packing service, packing materials, dismantling, clearance, storage whilst a move is progressing and completing with a end or start of cleaning service.

Project images

TT Removals-1
TT Removals-2

Reviews

6,8
14 reviews
Quality
6.9
Customer service
7.0
Value for money
6.6
10 1 6.8 14
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Waterloo to Oxted
Reviewed by Alan on 13 December 2024
7.3
7.3 10 1
TT Removals Getamover.co.uk https://www.getamover.co.uk

They arrived 90 minutes late for the move out, but then I got lost going to the new place and arrived an hour after them! They took my wheel dolly with them!

Quality
8
Customer service
8
Value for money
6
Hidden costs
Reviewed by Sarah-Jane on 11 November 2024
5.3
5.3 10 1
TT Removals Getamover.co.uk https://www.getamover.co.uk

Removal people were good couple of items were damaged, over the estimate & it is £30 per item VAT not included so twice the estimate

Quality
6
Customer service
6
Value for money
4
Speedy removal at short notice
Reviewed by Bethany on 2 November 2024
9.3
9.3 10 1
TT Removals Getamover.co.uk https://www.getamover.co.uk

We needed a removal firm at the end of August and we’re really grateful they managed to fit us in when it’s such a busy time of year. They also were super fast and it’s the move which is what we needed as time was of the essence. We had a couple of scratches where some big bits of furniture had been moved but to be fair the house had some tight spaces to move the furniture through and it was nothing that a bit of poly filler and paint couldn’t solve! Overall decent and reliable.

Quality
8
Customer service
10
Value for money
10
DO NOT HIRE THIS REMOVAL COMPANY!! WOULD GIVE ZERO
Reviewed by John on 14 October 2024
2.0
2 10 1
TT Removals Getamover.co.uk https://www.getamover.co.uk

Here is the email we sent to them after the job, we still have not heard back. Unfortunately, I have to report that the service provided was unacceptable and deeply unprofessional, to the point of being insulting. The team arrived over two hours late. From the start, it was clear one worker was completely unmotivated. This became obvious when I had to stop him from carelessly banging our outdoor chairs against the expensive sun loungers. The major issue arose when Jacob neglected to wrap the loungers and TV stands, despite my explicit request. He mentioned he planned to wrap them on the truck, which was unreasonable, as the damage was done before they were even loaded. One of our TV stands now has a chip in the wood. Those tv stands were definitely 2 man lifts he hit the door handle and the door frame before he even left the lounge where he just picked it up. When I confronted the worker about his rough handling of our chairs, he turned away and mumbled under his breath.. ++

Quality
2
Customer service
2
Value for money
2
Reply from TT Removals
Tuesday, 15 October 2024 at 00:27:47

The arrival time was delayed due to the urgency for packing boxes that you asked to be provided by email the night before. Our team detoured to help as you 'ran out' of boxes the night before and you said "we are in no rush, its more about the cats" along with a further text. This was provided at no additional cost. The team made the decision to wrap the sun loungers & tv stands outside the truck as there needed to access their cleaning material as these were dirty holding cob webs , cat hairs and dust and not prepared for us. Further to the light tv stand and lounges this would not require a two man lift and uncertain how this damage occurred as the positioning of 'suggested' impact of a door frame/handle damage does not 'match the scratch' rather than a 'chip' .It is a shame we are unable to post pictures for evidence. It is a shame that this has been posted when a generous tip was given to staff on day.

Patronising
Reviewed by Nkechi on 5 September 2024
2.0
2 10 1
TT Removals Getamover.co.uk https://www.getamover.co.uk

Very misleading removal company. Please don't pay upfront. I paid money in full before they came to remove my items. The men that came said their boss did not tell them they would be moving my appliances. This were all listed on the search website and their boss visited my home before given me their quote. They promised to come back the next day to remove my appliances, which they never did. On the 4th day, I paid another removal company to move my appliances. I am yet to hear from TT Removals. Their boss, Jacob keep promising that he would come and collect the remainder of my items. Please, please and please stay away from his removal company. The sound nice but very deceitful. Once they collected your money, the admin lady would stop answering your calls.

Quality
2
Customer service
2
Value for money
2
Good experience
Reviewed by Agnes on 20 August 2024
9.3
9.3 10 1
TT Removals Getamover.co.uk https://www.getamover.co.uk

Movers were very friendly and engaging. Listened to us and offered solutions. Will recommend any day.

Quality
10
Customer service
8
Value for money
10
Reply from TT Removals
Tuesday, 20 August 2024 at 15:52:57

Dear Agnes We appreciate your feedback and it was pleasure working with into your new property. Wishing you a happy home !

Brilliant service and happy move
Reviewed by Caroline on 8 April 2024
10.0
10 10 1
TT Removals Getamover.co.uk https://www.getamover.co.uk

Smooth move thanks to TT Removals. Great job from the 2 movers who came on the day. Very efficient and friendly. Easy process to book in.

Quality
10
Customer service
10
Value for money
10
TT Removals service
Reviewed by Michael on 16 February 2024
10.0
10 10 1
TT Removals Getamover.co.uk https://www.getamover.co.uk

Sought a quote and within a few hrs had a call back, professionally managed and very flexible with delivering the service. Was able to turnaround the move in less than a week. The team arrived as estimated and was a really easy transition from one home to another. The price can't be beaten and made my life so easy, thank you. Also provides several other services including cleaning and disposals, highly recommended.

Quality
10
Customer service
10
Value for money
10
Fantastic service highly recommend
Reviewed by Rosie on 19 November 2023
10.0
10 10 1
TT Removals Getamover.co.uk https://www.getamover.co.uk

The team were fantastic and quick to respond to our request. Quotation was clear and when we had extra baggage on the day we were quoted fairly for the extras. Later had issues with a delivery from a different company so called TT removals back who came the same day to assist. Great service and will definitely use again!

Quality
10
Customer service
10
Value for money
10
Removal
Reviewed by Bamidele on 12 November 2023
6.0
6 10 1
TT Removals Getamover.co.uk https://www.getamover.co.uk

Am so disappointed but at long last my goods was delivered

Quality
6
Customer service
8
Value for money
4

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Company location

TT Removals

Unit 12
81 Lee High Road
Lewisham
SE13 5NS
United Kingdom

TT Removals address TT Removals address
GB Lewisham Unit 12 81 Lee High Road SE13 5NS

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Company facts

Type of business
Unknown
Number of employees
2-5
Company number
Unknown